Which sources can I use with Whgoon?
Whgoon supports Instagram, TikTok, YouTube, Pinterest, Bluesky and Mastodon. Create a separate feed for each source, then customise its design, content and embed code.
Are all sources available with every plan?
No. Each plan determines which sources you can use and how many accounts, channels and feeds you may connect. Every plan clearly states what is included.
How do I connect a social media source?
Connect Instagram with an Instagram token. For TikTok and Pinterest, securely grant permission through the relevant platform. For YouTube, Bluesky and Mastodon, simply enter the public channel or profile; no login or token is required.
Can I combine posts from different sources in one feed?
Not yet. Each feed uses one connected account or channel as its source. You can create multiple feeds and place them separately or next to each other on the same website.
Are the same design options available for every source?
The main layouts, colours, spacing, corner rounding and responsive settings work across all sources. Source-specific options are only shown when the platform and post type support that information.
Can Whgoon display likes, comments and other statistics?
This varies by platform and post type. Whgoon only displays figures made available by the connected source through its official API. Missing statistics are hidden automatically.
Can I create multiple feeds with the same account or channel?
Yes. Each feed can have its own item count, selection, layout and
embed code, up to the limit of your plan.
Can my feed use a different layout on mobile?
Yes. You choose a separate layout for desktop, tablet and mobile. If you want the same appearance everywhere, one checkbox keeps all three settings in sync.
Does Whgoon work with every Instagram account?
Meta provides API access to professional Business and Creator accounts.
A personal account must therefore be converted first.
How quickly do new posts appear on my website?
Whgoon checks your connected source automatically.
How often this happens depends on the selected plan and
its refresh interval.
Do I need to update my website for every new post?
No. You place the embed code once.
New content is then updated automatically within the same feed.
Can I use Whgoon on multiple websites?
Yes, as long as the number of feeds and connected accounts fits within your plan.
Advanced plans also let you specify the domains on which
a feed may be used.
Do I need technical knowledge to add a feed?
Usually not. Whgoon provides JavaScript code and iframe code
that you can paste into an HTML block on your website.
What happens if a source is temporarily unavailable?
Whgoon uses the most recently retrieved feed content.
This means your existing feed does not immediately disappear when
a connected platform has a temporary outage.
Does my website get access to connection tokens?
No. Access tokens remain encrypted within Whgoon.
The host website only receives the compiled public feed.
Can I change plans later?
Yes. In MyFeeds you can request an upgrade, downgrade or cancellation
and access your invoices.
How does the free month for a referral work?
The new customer enters the email address of an existing
Whgoon customer during registration. Once the first payment is processed, we extend the
end date of the referrer’s current subscription by one month.
What’s going on?
